Veterinary House Calls provides a range of veterinary services in the privacy of your own home or at the comfortable office located at 162 Forest Street in Franklin, MA.

“The primary focus of my practice is to service your pet in their own environment. If surgery and dental prophylaxis is required, I maintain an outpatient facility in my home on Tuesday’s. Education and communication is the number one goal in establishing success in my practice. It is important that the more I can teach you about the proper care of your pet, the healthier they will be.” – Dr. Paula Ruel

Home Visits

Traveling to a veterinary office is hard on most pets. To avoid adding unnecessary stress to your pet’s life (and yours) Dr. Ruel can come to you. Call and schedule a visit just like you would for a regular veterinary visit, but then let the Doctor come to you. Dr. Ruel can provide most routine care in the comfort of your home – check ups, vaccines, consultations, and those last minute concerns that require a second opinion for peace of mind. If your pet’s health is in immediate crisis please use emergency services. (link to referral page – emergency services)

Office Visits

An all-inclusive animal services and supplies facility, The Veterinary House Calls Office is your pet’s home away from home. Instead of a dreaded visit to the vet, coming here feels like a visit to a beloved neighbor. The setting speaks volumes of Dr. Ruel’s love of animals and deep understanding of their needs. She has a pet whisperer’s quality about her, and animals are naturally drawn to her warmth and compassion. If your pet is in need of a dental cleaning or surgery, the office at 162 Forest Street can provide for all of your pet’s needs.

Quality of Life Assessment

When your pet is sick it can be difficult to determine what to do, especially when their quality of life has deteriorated. Dr. Ruel can help you make decisions for your pet’s care and comfort. By coming to your home, no additional stress is placed on an already ill companion animal and Dr. Ruel is able to make accurate assessments about your pet’s heath and happiness. No one should have to determine on their own if a beloved pet should be euthanized, Dr. Ruel can help you with compassion and honesty.

End of Life Care

The decision to end a beloved pet’s suffering through euthanasia is a painful and difficult process. Most of us wish their pet could pass easily in their sleep, however this is rare. Once a decision is made, there is a sense of relief until it is time to take your pet to a sterile veterinary office to say good bye. Dr. Ruel is able to make this goodbye easier for you and your pet by coming to your home to help your pet pass into peace. Instead of a painful car ride and anxious visit to a place your pet does not like, Dr. Ruel quietly comes to your home, allowing you a more natural and comfortable place and time to say goodbye in peace. She will typically sedate your pet to make them even more comfortable and relieve their pain. Family members can play music light candles, or say a prayer depending on your personal, spiritual, or religious orientation. Your pet’s passing in your own home give you the ability to provide love and comfort to your pet until the very end.

Dr. Ruel can honestly and compassionately answer any questions you have about your pet’s passing and provide you with support and assistance in your grieving process.

  • Pet Memorial Park – Your In-Home Veterinarian can transport your pet’s remains to the Pet Memorial Park in Foxboro, MA. You may also decide to keep your pet’s remains on your own property.
  • Final Gift – Cremation of a pet is a respectful and clean way to intern your pet’s remains. Cremation can be done in a witnessed, private, individual, or communal setting at Final Gift Aftercare Services & Memorial Centers in Foxboro, MA.
  • Grief Support – There are many books and online support groups to help you through the loss of a pet. Pet Loss and Human Emotion: A Guide to Recovery, by Cheri Barton Ross, provides excellent advice for adults. New England Pet Hospice and Home Care in Sudbury, MA also offers grief support and memorials for this difficult time.

BICOM 2000

BICOM® 2000 therapy is a computer-controlled diagnostic tool using electromagnetic resonance therapy to treat more than 400 ailments.

Because animals can’t tell us where it hurts or what’s causing the problem, BICOM® 2000 diagnostics help veterinarians find exact causes behind symptoms and then treat patients successfully. Animals often experience dramatic results after several treatments.

BICOM® 2000 identifies disturbances in cell patterns that bacteria, parasites and allergens may cause. To treat specific conditions, BICOM® 2000 therapy sends electromagnetic frequencies and biofeedback information to the animal through modulation therapy mats, stimulating healing. This gentle, safe therapy doesn’t cause pain or have harmful side effects. Veterinary House Calls can use this instrument to treat:

  • Allergies
  • Diarrhea or bowel function
  • Lick granuloma
  • Anal gland problems
  • Ear problems
  • Pain symptoms
  • Arthritis
  • Eye problems
  • Urinary problems
  • Auto-immune disorders
  • Food compatibility
  • Wellness maintenance
  • Back and joint problems
  • Gastrointestinal condition
  • Wound management/healing
  • Behavior disorders
  • Infection


The term “nutraceutical” was coined from “nutrition” and “pharmaceutical” in 1989 by Stephen DeFelice, MD, founder and chairman of the Foundation for Innovation in Medicine (FIM), Cranford, NJ.1 According to DeFelice, nutraceutical can be defined as, “a food (or part of a food) that provides medical or health benefits, including the prevention and/or treatment of a disease.” When a functional food aids in the prevention and/or treatment of diseases and disorders, it is called a nutraceutical. Dr. Ruel can help recommend nutraceuticals for your pet’s optimal health.